If either of the scenarios below apply, then your device is unable to obtain a usable IP address. You can verify if your device is receiving an IP address by using the WiFiman Mobile App’s Discovery feature ( iOS / Android). Make sure your device is receiving an IP address. Verify that your device is ready for adoption, or factory reset it if necessary.ġ. Follow our simple troubleshooting steps before continuing to Application-specific tips:Įnsure that your application is set up and running on a UniFi ConsoleĮnsure that you are using the correct power source, and do not exceed your switch's PoE availability.Ĭheck your device’s physical port and cable. If you are having trouble adopting a UniFi device, it is likely due to an issue in the device's environment.
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